by Nicolas Bettenburg · Rahul Premraj · Thomas Zimmermann · Sunghun Kim at ICSM 2008
In a survey we found that most developers have experienced duplicated bug reports, however, only few considered them as a serious problem. This contradicts popular wisdom that considers bug duplicates as a serious problem for open source projects. In the survey, developers also pointed out that the additional information provided by duplicates helps to resolve bugs quicker. In this paper, we therefore propose to merge bug duplicates, rather than treating them separately. We quantify the amount of information that is added for developers and show that automatic triaging can be improved as well. In addition, we discuss the different reasons why users submit duplicate bug reports in the first place.
Talk at ICSM 2008 (by Nicolas Bettenburg)
Reference
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[2008,inproceedings] bibtexN. Bettenburg, R. Premraj, T. Zimmermann, and S. Kim, "Duplicate Bug Reports Considered Harmful… Really?," in ICSM ’08: Proceedings of the 24th IEEE International Conference on Software Maintenance, Beijing, 2008, pp. 337-345.
@inproceedings{bettenburg:icsm:2008, Address = {Beijing},
Author = {Bettenburg, Nicolas and Premraj, Rahul and Zimmermann, Thomas and Kim, Sunghun},
Booktitle = {ICSM '08: Proceedings of the 24th IEEE International Conference on Software Maintenance},
Month = {September},
Pages = {337--345},
Publisher = {IEEE},
Title = {Duplicate Bug Reports Considered Harmful... Really?},
Year = {2008}
}