multimedia @ VU
Multimedia Fraud Detection
Financial institutions such as bank, insurance companies and pension
funds employ a large number of traders to manage their assets such as stocks,
securities and bonds. To limit fraud, these banks want to record all
communications of traders. In addition, a number of countries, such as the
UK, also require this by law.
CyberTech is a company that has specialized in recording phone calls and
processing recorded audio conversations. We have developed software to do the
actual recording of the audio and the related metadata. In addition we have a
suite of applications that work on top of the recorded audio. Examples are
search & replay of audio, archiving of audio and speech analytics.
Recently, multimedia has entered the world of financials as well. Traders are
no longer only using the phone, but also instant messaging, video chat and
video voicemail. In addition, surveillance cameras record the trading floors
all day long. Companies such as CyberTech are therefore investigating how
these new forms of multimedia communication can be used to detect (and
The main goal of this "afstudeerproject" is to investigate what role
multimedia can play in fraud detection and future legislation of financial
institutions. What tool support is required, and how can it be integrated
with existing compliancy and fraud detection applications. A prototype
implementation is part of this assignment.
CyberTech Internal is a global company, headquartered in
Alkmaar, The Netherlands, with offices all over the globe. CyberTech offers
voice recording solutions for the financial world, but also for contact
centers and public safety (police, ambulance, etc).
CyberTech HQ in Alkmaar has a Research & Development department of 40+ people
who are successfully building software solutions that are used by big
companies and institutions all over the world.
For more information, please visit: www.cybertech-int.com